Refund and Cancellation Policy
Last updated: June 25, 2025
We are committed to providing high-quality services. If you are not satisfied with your purchase, please review our refund and cancellation policy below.
1. Refunds
- Refunds are available within 7 calendar days of the payment date.
- A refund is only issued in justified cases (e.g., technical issues, inability to access the service due to our fault).
- To request a refund, please contact our support team at support@qrdbc.com and include:
- your order number,
- the reason for the refund,
- any relevant screenshots or supporting information.
2. Subscription Cancellation
- You may cancel your subscription at any time via your personal account.
- The cancellation will take effect at the start of the next billing cycle.
- Payments for the current billing period are non-refundable, unless otherwise agreed.
3. Exceptions
Refunds are not provided in the following cases:
- the service has already been fully delivered (e.g., a digital business card has been created and activated),
- more than 7 days have passed since payment,
- the terms of service were violated on your part.
4. How to Request a Refund
To request a refund:
- Email us at support@qrdbc.com.
- Use the subject line: “Refund Request”.
- Provide all relevant details (order number, reason, etc.).
We will review your request within 5 business days and respond with a decision.